Agentic AI—a new breed of autonomous machine agents—has surged into view as the tech trend to watch in 2025. According to Gartner, it’s the leading technology shaping business strategy this year. Unlike traditional AI that waits for prompts, agentic systems can plan, decide, and act independently, tackling tasks from logistics to customer support with minimal human input.
Major players like Microsoft and Google are racing to deploy agent-based systems across industries. These tools are set to automate repetitive workflows, reduce error-prone human steps, and give organizations a competitive edge in efficiency and scale.
Use cases span wide:
- Virtual assistants that schedule meetings, reply to emails, or handle support tickets
- Intelligent bots that monitor supply chains, flag issues, and reorder materials proactively
- AI agents in financial services that analyze market trends and generate forecasts
- Security agents that scan systems continuously, predict anomalies, and respond autonomously
But the rise of agentic AI also brings new challenges in governance and trust. As systems operate more independently, businesses must adopt robust oversight frameworks, audit trails, and ethical guidelines to prevent misuse. Reuters and Business Insider have both highlighted the risks and responsibilities involved as companies embrace more autonomous AI.
Why It Matters Now
- Gartner predicts that by 2028, at least 15 % of daily work decisions will be made autonomously by agentic systems, up from nearly 0% in 2024. (Source)
- Enterprises investing in AI are placing agentic systems at the core of digital transformation strategies, eager for measurable ROI and smarter scaling.
Practical Advice for Businesses & Tech Teams
- Start identifying use cases where low-risk agentic automation can relieve repetitive or manual work
- Pilot small-scale agents for internal workflows—feedback loops and iterative learning help fine-tune performance
- Implement visibility controls: log actions, enforce approval gates, enforce fail-safe limits
- Explore partnerships with trusted providers like Microsoft Azure AI, Google Vertex AI, or Anthropic’s Claude—each offers frameworks for agentic deployments
For those tracking market behavior, Business Insider recently covered how tech investors are factoring agentic systems into their 2025 strategies.
